A pillow is a small item in a room, but one of the most common sources of guest complaints. Firmness, smell, the speed with which it recovers its shape after washing — all of that drives the perceived quality of the whole bed. This guide covers what we usually ask hospitality buyers at the start of a quote.
1. Filling — white-medico, exclusive, premium tiers
Most hotels in the region run synthetic filling (microfibre or hollow fibre): it tolerates high-temperature washing and dries quickly. Feather fillings are rarer, mostly premium, often as a second pillow per bed (allergen-safe + premium).
2. Weight per room standard
A four-star room standard is a 700–900 g pillow. For five-star we go to 900–1,200 g, often with two weights per bed (softer + firmer). 50×70 cm remains the regional default, with 70×80 cm covered in the premium range.
3. Wash resistance — test for 30 cycles
- Fibres compact after an average of 20–40 industrial washes
- Request a sample and wash it 30 times in your standard hospitality programme (60–90 °C)
- Check shape recovery and the level of fibre clumping
4. Private label and packaging
Larger hotels and chains typically want their own logo on the packaging and on the tag inside the pillow. Pillow private label is technically the simplest — minimums start around a few hundred pieces per model.
Practical tip: before a large order, get 2–4 different samples and run them through one room for a week with rotating guests.
If you need a quote for a specific project, send us your spec (room count, weight, dimensions, private label or not) and we'll reply within 24 hours.
